FAQs

We have made considerations in scheduling our programming to serve the needs of of our audience, including the availaiblty of on-demand sessions. The Council is offering this online event with dedicated days for each region presented in the following local time zones:
Tuesday, 26 October – All events for this day will take place in Central Europe Summer Time (CEST)
Wednesday, 27 October – All events for this day will take place in Japan Standard Time (JST)
Thursday, 28 October – All events for this day will take place in Eastern Daylight Time (EDT)

To help ensure you are watching at the correct time, please use the Time Zone Converter (https://www.thetimezoneconverter.com)

The Global Community Forum will be web-based and will only need a computer and an internet connection.

On-Demand content will be released each day following the last Vendor Showcase/Office Hours. Click the “Video On-Demand” tab on the left hand navigation bar within the platform. You can then filter the videos by tags. You can access all content, video, and sessions until Friday 19 November 2021 at 23:59 EDT in the event platform.

Tuesday 26 October

On-Demand Sessions – Will be released on the platform at 16:00 CEST

Wednesday 27 October

On-Demand Sessions – Will be released on the platform at 16:00 JST

Thursday 28 October

On-Demand Sessions – Will be released on the platform at 16:00 EDT

If you are experiencing any issues logging in, contact [email protected].

Once you are in the event platform, please go to the ? in the top right-hand corner and click on Live Support to get assistance with any event-related questions.

VPN: It is possible that your VPN could block incoming or outgoing video and audio. If possible, turn off your VPN or connect via an alternate device not connected to a VPN. If this is not possible, we recommend working with your company’s IT department to resolve the issue.

Company Firewall: It is possible that your company firewall could block incoming or outgoing video and audio. If possible, connect to the event on a different network or use your mobile phone. If this is not possible, we recommend working with your company’s IT department to resolve the issue.

Find further details about firewall requirements here.

The Global Community Forum presentations will be in English.

If you prefer to view the platform in Chinese or Japanese, you may “Select Language” in the dropdown menu on the left-hand navigation bar once you are logged into the platform.

Presentations will be available in English, Chinese and Japanese.

A virtual event allows you the flexibility to engage at the times that work best for you. Tune in to access live and on-demand sessions. Please visit the Agenda page for more details.

Use of social media tools at the Forum to discuss and share non-confidential information is welcome.

However, in order to keep these valuable discussions moving along, we kindly request that if you wish to use social media, you do so in a manner that does not distract from the goals of the forum. Additionally, if you choose to use social media to report on your experience with the virtual Forum, please do not publish confidential details of specific discussions or disclose any information about any company’s security position or compliance status.

Be sure to engage with us on social and tag @PCISSC and use the hashtag  #PCIGCF on Twitter to discuss meeting content, share stories, or just say hello!

Visit the Social Wall in the platform to connect with other attendees.

Closed captioning will be provided for each session. Please email e-mail [email protected] if you have any questions.

Join the Council for a fun and fast-paced game where your skills will be tested in a trivia challenge hosted by our event emcee and host, Laura Schwartz. From pop culture to sports, history, and even some PCI SSC knowledge, we’ll see who rises to the top. Prizes are awarded to the top 3 participants!

These live discussions on the Payment Card Industry’s hottest topics will be led by PCI SSC staff and focus on the themes listed below. Be sure to arrive early as space is limited and based on a first-come, first-serve basis.

• Current and Future Threats Potential topics to be discussed may include but are not limited to: Ransomware, Malware, Phishing, and more.
• Future of Information Security Potential topics to be discussed may include but are not limited to: Remote Assessments, Cryptography, Centralized Security vs “Zero Trust”, Cloud Security and Cloud HSMs, and more.
• Future of Payment Security Potential topics to be discussed may include but are not limited to: Mobile/MPOC, Payments everywhere (IoT, cars, etc.), 8-digit BIN, tokenization, and more.
• How to make the most of your PCI SSC Engagement. Are you utilizing all of your benefits? What is your understanding of the various programs? Any and all general PCI SSC questions can be discussed here.
• Software Potential topics to be discussed may include but are not limited to: Adoption of the Software Security Framework, Migration from Hardware to Software, and more.

This conference is open to PCI Participating Organizations, along with PCI stakeholders including:

Participating Organizations (POs), Qualified Security Assessors (QSAs), Approved Scanning Vendors (ASVs), PIN Transaction Security (PTS) labs, PCI Professionals (PCIPs), Payment Application QSAs (PA QSAs), Card Production Security Assessor (CPSA), Internal Security Assessors (ISAs), Qualified Integrators and Resellers (QIRs), Qualified PIN Assessor (QPAs), PCI Forensic Investigator (PFIs), Software Security Framework Assessor (SSFs), and Point-to-Point Encryption Assessors (P2PEs).

Registration Now Open

Below is the pass allocation and additional fee cost per registration:

Member Type	Complimentary Registrations (per company)	Cost Per Additional Registrant
Approved Scanning Vendor (ASV)	Four	$295 USD
Card Production Security Assessor (CPSA)	Four	$295 USD
Internal Security Assessor (ISA)	Four	$295 USD
Participating Organization (PO)	Ten	$295 USD
PCI Professional (PCIP)	None	$125 USD
PTS Labs	Four	$295 USD
Qualified Integrator and Reseller (QIR)	None	$125 USD
Qualified PIN Assessor (QPA)	Four	$295 USD
Qualified Security Assessor (QSA)	Four	$295 USD
Software Security Framework Assessor (SSF)	Four	$295 USD
PCI Forensic Investigator (PFI)	Four	$295 USD
If your company is exhibiting in the Vendor Showcase	Six (in addition to the above stated allocation)	See Member Type
Students*	Unlimited Complimentary Passes	$0 (No Fee)

* Must register using a valid school email address.

**If your company participates in multiple PCI SSC Programs, the number of allotted passes per member type can be aggregated. Example: if a company is both a QSA and an ASV, the company is allotted eight complimentary registrations (four for each program).

Your registration includes admission to the:

• Global Community Forum Sessions
• Speaker Presentations
• Vendor Showcase
• Networking Opportunities
• Brand and PCI SSC Offices

For registrations made online, confirmation of registration will be immediately sent via email, please e-mail [email protected] if you have not received your confirmation within 24 hours.

Your email confirmation will also serve as your meeting registration receipt. If you need something more detailed, please e-mail [email protected].

Registrations will be accepted on the day of the event but we recommend that you register ahead of time for an optimal event experience.

If you would like to change the information on your registration, please e-mail [email protected] with your requested change prior to the conference.

Our Refund Policy is as follows: Refunds are available based on when you cancel. Cancellations made at least thirty (30) days prior to the first day of the Global Community Forum will be refunded 100% of the registration fee, less a $25 administrative fee to cover the processing cost. Cancellations made less than thirty (30) but at least fourteen (14) days prior to the first day of the Global Community Forum will be refunded 50% of the registration fee, less a $25 administrative fee. No refunds will be available for cancellations less than fourteen (14) days prior to the first day of the Global Community Forum or for no-shows. You may substitute another person from the Company if you are unable to attend. Requests for refunds or substitutions in accordance with this policy may be submitted by calling +1 (781) 876-6295 or email [email protected].

Refunds are available based on when you cancel. See below for details:

Cancellation date:	Fee Refund
On or before 26 September	100% of the registration fee, less a $25 administrative fee to cover the processing cost
Between 27 September and 12 October	50% of the registration fee, less a $25 administrative fee
Made on or after 13 October	No refunds available
No-shows	No refunds available

Attendees do not need to log on each day of the event. Choose which day is convenient to you in your time zone to view all the General Session portions of the agenda plus region specific sessions and Tech demos. Each day will have LIVE Conversations with the Council as well as extensive Vendor Showcase hours, so everyone has an opportunity to network and ask questions at times that makes the most sense to them. You will have access to watch all sessions On demand to watch at your leisure for 3 weeks following the event.

The site will be live for up to three weeks following the close of the event.

General Session and On-Demand Presentations (PDFs only) will be emailed to all attendees post-event.

Fourteen (14) CPE hours. Please email [email protected].