Registration FAQs
Location FAQs
General Event FAQs
More Questions? Please e-mail us at [email protected]
Registration FAQ
The Community Meetings are open to the PCI SSC Community as well as the general public. Gather together for important Council updates, insights on industry trends, strategies on best practices, engaging keynotes, and industry expert speakers. Plus, multiple opportunities for face-to-face networking and connecting!
Ten (10) CPE hours. To request your CPE letter, please email [email protected].
For registrations made online, confirmation of registration will be immediately sent via email, please e-mail [email protected] if you have not received your confirmation within 24 hours.
Your email confirmation will also serve as your event registration receipt. If you need something more detailed, please e-mail [email protected].
Yes, you may register onsite at the event. However, only credit cards will be accepted for on-site registrations; checks and cash will not be accepted. Payment must be made in full for entry to the event. We strongly encourage you to register in advance so that you will have a speedier check-in when you arrive at the event.
I have registered for the event but would like to make changes to my registration. How do I do this?
If you would like to change the information on your registration, please e-mail [email protected] with your requested change prior to the event.
Our Refund Policy is as follows: Refunds are available based on when you cancel. Cancellations made at least thirty (30) days prior to the first day of the Asia-Pacific Community Meeting will be refunded 100% of the registration fee, less a $25 administrative fee to cover the processing cost. Cancellations made less than thirty (30) but at least fourteen (14) days prior to the first day of the Asia-Pacific Community Meeting will be refunded 50% of the registration fee, less a $25 administrative fee. No refunds will be available for cancellations less than fourteen (14) days prior to the first day of the Asia-Pacific Community Meeting or for no-shows. You may substitute another person from the Company if you are unable to attend. Requests for refunds or substitutions in accordance with this policy may be submitted by calling +1 (781) 876-6295 or email [email protected].
Refunds are available based on when you cancel. See below for details:
| Cancellation date: | Fee Refund |
| On or before 21 October | 100% of the registration fee, less a $25 administrative fee to cover the processing cost |
| Between 22 October and 6 November | 50% of the registration fee, less a $25 administrative fee |
| Made on or after 7 November | No refunds available |
| No-shows | No refunds available |
Session Presentations (PDFs only) will be emailed to all attendees post-event.
Location and Hotel FAQ
The event will be held at the following venue:
JW Marriott Hotel Hanoi
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi, Vietnam
For information on passport/visa requirements for entry into Vietnam, please view the location page of the website.
Should you need to apply for a visa, please send an email request to [email protected], and we will send you a letter of invitation to support your application. However, you must contact us as soon as possible with your request.
The average weather in Hanoi during the month of November is a high of about 85°F (30°C) and a low of 72°F(22°C)
General Event FAQ
The Asia-Pacific Community Meeting presentations will be in English.
Business casual attire is encouraged for all sessions and the receptions.
Yes, there will be complimentary wireless internet access in the event area. The access code for this wireless network in the event space will be included in pre-event emails and posted on signage at the event.
Use of social media tools at the event to discuss and share non-confidential information is welcome.
However, in order to keep these valuable discussions moving along, we kindly request that if you wish to use social media, you do so in a manner that does not distract from the goals of the event. Additionally, if you choose to use social media to report on your experience at the PCI event, please do not publish confidential details of specific discussions or disclose any information about any company’s security position or compliance status.
Be sure to engage with us on our social wall and tag @PCISSC and use the hashtags #PCICM and #PCIAPCM24 on X to discuss event content, share stories, or just say hello!
The Council invites all attendees to participate at the Networking Reception on Wednesday 20 November. The Council invites you to relax after an informative day during an evening Networking Reception with refreshments. The Networking Reception will take place in the Vendor Showcase.
If you require auxiliary aids or services, please e-mail [email protected].
Yes. Vegetarian and other special dietary requirements (such as kosher, gluten-free, etc.) can be made available upon request; please provide your request in the proper field during registration.
For information on tipping customs, please click here.