More Questions? Please e-mail us at [email protected]

Registration FAQ

The Community Meetings are open to the PCI SSC Community as well as the general public. Gather together for important Council updates, insights on industry trends, strategies on best practices, engaging keynotes, and industry expert speakers. Plus, multiple opportunities for face-to-face networking and connecting!

For registrations made online, confirmation of registration will be immediately sent via email, please e-mail [email protected] if you have not received your confirmation within 24 hours.

Your email confirmation will also serve as your event registration receipt. If you need something more detailed, please e-mail [email protected].

Yes, you may register onsite at the event. However, only credit cards will be accepted for on-site registrations; checks and cash will not be accepted. Payment must be made in full for entry to the event. We strongly encourage you to register in advance so that you will have a speedier check-in when you arrive at the event.

If you would like to change the information on your registration, please e-mail [email protected] with your requested change prior to the event.

Our Refund Policy is as follows: Refunds are available based on when you cancel. Cancellations made at least thirty (30) days prior to the first day of the North America Community Meeting will be refunded 100% of the registration fee, less a $25 administrative fee to cover the processing cost. Cancellations made less than thirty (30) but at least fourteen (14) days prior to the first day of the North America Community Meeting will be refunded 50% of the registration fee, less a $25 administrative fee. No refunds will be available for cancellations less than fourteen (14) days prior to the first day of the North America Community Meeting or for no-shows. You may substitute another person from the Company if you are unable to attend. Requests for refunds or substitutions in accordance with this policy may be submitted by calling +1 (781) 876-6295 or email [email protected].

Refunds are available based on when you cancel. See below for details:

Cancellation date: Fee Refund
On or before 11 August 100% of the registration fee, less a $25 administrative fee to cover the processing cost
Between 12 August and 27 August 50% of the registration fee, less a $25 administrative fee
Made on or after 28 August No refunds available
No-shows No refunds available

Session Presentations (PDFs only) will be emailed to all attendees post-event.

Location and Hotel FAQ

The event will be held at the following venue:

Hynes Convention Center
900 Boylston Street, Boston, MA 02115

Please view the location page for additional information.

For information on passport/visa requirements for entry into the USA, please view the location page of the website.

Should you need to apply for a visa, please send an email request to [email protected], and we will send you a letter of invitation to support your application. However, you must contact us as soon as possible with your request.

The average weather in Boston during the month of September is a high of about 73°F (23°C) and a low of 58°F(14°C)

General Event FAQ

The North America Community Meeting presentations will be in English.

Business casual attire is encouraged for all sessions and the receptions.

Yes, there will be complimentary wireless internet access in the event area. The access code for this wireless network in the event space will be included in pre-event emails and posted on signage at the event.

Use of social media tools at the event to discuss and share non-confidential information is welcome.

However, in order to keep these valuable discussions moving along, we kindly request that if you wish to use social media, you do so in a manner that does not distract from the goals of the event. Additionally, if you choose to use social media to report on your experience at the PCI SSC event, please do not publish confidential details of specific discussions or disclose any information about any company’s security position or compliance status.

Be sure to engage with us on our social wall and tag @PCISSC and use the hashtags #PCICM and #PCINACM24 on X to discuss event content, share stories, or just say hello!

The Council invites all attendees to participate at both the Welcome Reception Tuesday, September 10 and Networking Reception Wednesday, September 11 for the opportunity to network with hundreds of industry peers across global regions. Both evening events take place at the convention center. The Networking Reception will take place within the Vendor Showcase so that you can visit with vendors as well. Come and enjoy refreshments and entertainment while you make connections.

If you require auxiliary aids or services, please e-mail [email protected].

Yes. Vegetarian and other special dietary requirements (such as kosher, gluten-free, etc.) can be made available upon request; please provide your request in the proper field during registration.

PCI SSC will not be providing luggage storage at the event registration desk. Please check with the hotel you are staying at directly for luggage storage options.