Registration FAQs
General Event FAQs
More Questions? Please e-mail us at [email protected]
Registration FAQs
This conference is open to anyone involved in the payments ecosystem. Those that are interested in becoming a PCI Participating Organization or learning more about our programs are welcome, along with PCI stakeholders including: Participating Organizations (POs), Qualified Security Assessors (QSAs), Approved Scanning Vendors (ASVs), PTS Approved Labs (PTS), PCI Professionals (PCIPs), Payment Application QSAs (PA QSAs), Internal Security Assessors (ISAs), Qualified Integrators and Resellers (QIRs) and Point-to-Point Encryption Assessors (P2PEs).
Below is the pass allocation and additional fee cost per registration:
| Member Type | Complimentary Registration(s) | Cost Per Additional Registrant |
| Approved Scanning Vendor (ASV) | Two | $195 USD |
| Card Production Security Assessor (CPSA) | Two | $195 USD |
| Internal Security Assessor (ISA) | Two | $195 USD |
| Participating Organization (PO) | Five | $195 USD |
| PCI Forensic Investigator (PFI) | Two | $195 USD |
| PCI Professional (PCIP) | None | $95 USD |
| PTS Labs | Two | $195 USD |
| Qualified Integrator and Reseller (QIR) | None | $95 USD |
| Qualified PIN Assessor (QPA) | Two | $195 USD |
| Qualified Security Assessor (QSA) | Two | $195 USD |
| Software Security Framework Assessor (SSA) | Two | $195 USD |
| If your company is both a QSA and an ASV | Four (two for each program) | $195 USD |
| If your company is both a PO and an ISA | Seven (five for PO program membership and two for ISA) | $195 USD |
| If your company is exhibiting in the Vendor Showcase | Three (in addition to the above stated allocation) | See Member Type |
| Students | Unlimited Complimentary Passes | $0 (No Fee) |
Your registration includes admission to the:
- Conference Sessions
- Speaker Presentations
- Attendee List
- Vendor Showcase
- Networking Events
- Brand and PCI SSC Offices
For registrations made online, confirmation of registration will be immediately sent via email. For registrations made with check payment via mail, please allow two weeks for processing; confirmation of registration will be sent via email immediately upon processing. If you do not receive your confirmation after 30 days, please e-mail [email protected].
Your email confirmation will also serve as your meeting registration receipt. If you need something more detailed, please email [email protected].
Registrations will be accepted on the day of the event but we recommend that you register ahead of time for an optimal event experience.
I have registered for the Event but would like to make changes to my registration. How do I do this?
If you would like to change the information on your registration, please e-mail [email protected] with your requested change prior to the conference.
Our Refund Policy is as follows: Refunds are available based on when you cancel. Cancellations made at least thirty (30) days prior to the first day of the Community Meeting will be refunded 100% of the registration fee, less a $25 administrative fee to cover the processing cost. Cancellations made less than thirty (30) but at least fourteen (14) days prior to the first day of the Community Meeting will be refunded 50% of the registration fee, less a $25 administrative fee. No refunds will be available for cancellations less than fourteen (14) days prior to the first day of the Community Meeting or for no-shows. You may substitute another person from the Company if you are unable to attend. Requests for refunds or substitutions in accordance with this policy may be submitted by calling +1 (781) 876-6295 or email [email protected].
Refunds are available based on when you cancel. See below for details:
| Cancellation date: | Fee Refund |
| On or before 16 August | 100% of the registration fee, less a $25 administrative fee to cover the processing cost |
| Between 17 August and 2 September | 50% of the registration fee, less a $25 administrative fee |
| Made on or after 3 September | No refunds available |
| No-shows | No refunds available |
Attendees can access all content, video, and sessions until Friday, October 16, 2020 at 8PM EST/5PM PST.
General Session and On-Demand Presentations (PDFs only) will be emailed to all attendees post-event.
General Event FAQs
To access the online portal:
• Click here to login to the event platform 6Connex.
• Under the “Already Registered?” section, click on the “Forgot your password?” link.
• This will prompt you to enter the email address used when registering.
• You will receive an email from [email protected] prompting you to click a link and reset your password.
• After you reset your password, return to the login page and enter your email and new password to enter the event.
• Don’t forget to set your language preference on the login page!
For the best experience, join the Community Meeting from your desktop computer and run the audio through your computer.
Please find further information on logging in here.
All times listed in the event are Eastern Daylight Time (EDT). We have made considerations in scheduling our programming to serve the needs of of our audience, including the availaiblty of on-demand sessions.
To help ensure you are watching at the correct time, please use the Time Zone Converter (https://www.thetimezoneconverter.com)
The Community Meeting will be web-based and you will only need a computer and an internet connection. Additional information will be sent prior to the online event.
All presentations will be available in the General Session. On-Demand content will be released immediately following the Community Experience each day. Attendees can access sessions by navigating to the “Filter By” drop down menu and searching by content type.
Tuesday 6 October
Main Sessions Start at 11:00 AM ET
On-Demand Sessions – Will be released on the platform at 1:30 PM ET
Wednesday 7 October
Main Sessions Start at 11:00 AM ET
On-Demand Sessions – Will be released on the platform at 2:30 PM ET
Thursday 8 October
Main Sessions Start at 11:00 AM ET
On-Demand Sessions – Will be released on the platform at 2:00 PM ET
Friday 9 October
Main Sessions Start at 11:00 AM ET
On-Demand Sessions – Will be released on the platform at 1:50 PM ET
If you are experiencing any technical issues, please contact the Technical Support team.
Part of the login process includes resetting your password. The reset password email will come from [email protected]. You should receive the password reset email within 10 minutes.
If you do not receive the email prompting you to reset your password, please check your Spam or Junk folders. If it is not there, check with your internal IT team to see if your company email filter may have blocked the email from: [email protected]. And if you still continue to experience any login issues, please contact the Technical Support team.
When you enter the event platform, you may need to adjust your browser zoom to ensure an optimal event view.
The Community Meeting presentations will be in English.
Text Chat on the platform is automatically translated using Artificial Intelligence (AI) software through the platform. Therefore, we recommend that you let the person you are chatting with know which language you are speaking so there are no issues around any translations.
An online event allows you the flexibility to engage at the times that work best for you. Tune in to access live and on-demand sessions.
Business casual attire is encouraged for all sessions.
Use of social media tools during the online Community Meeting to discuss and share non-confidential information is welcome.
However, in order to keep these valuable discussions moving along, we kindly request that if you wish to use social media, you do so in a manner that does not distract from the goals of the conference. Additionally, if you choose to use social media to report on your experience with the online Community Meeting, please do not publish confidential details of specific discussions or disclose any information about any company’s security position or compliance status.
The Council will be sharing updates via Twitter @PCISSC and the #PCICM hashtag and encourages the use of #PCICM for related posts.
Fourteen (14) CPE hours. Please contact [email protected] to obtain your CPE Letter.