{"id":4736,"date":"2023-03-21T05:52:10","date_gmt":"2023-03-21T05:52:10","guid":{"rendered":"\/2023-dublin\/?post_type=agenda-item&p=4736"},"modified":"2023-10-12T18:43:49","modified_gmt":"2023-10-12T18:43:49","slug":"4736","status":"publish","type":"agenda-item","link":"https:\/\/events.pcisecuritystandards.org\/2023-dublin\/agenda-item\/4736\/","title":{"rendered":"Keep Calm & Simplify: Contact Centre Best Practices in the Era of PCI DSS v4.0"},"content":{"rendered":"

The contact centre is continuously evolving, and PCI DSS 4.0 brings with it requirements that cover that ever-changing contact centre environment. In this panel session, industry leaders Verizon, PCI Pal, and Servadus address contact centre best practices in the wake of the updated regulation, while keeping contact centre priorities front and center. We will speak to some of the greatest impacts and action items for organisations leading up to the deadlines set forth in the latest version of the Standards, and how to position your organisation to come out ahead. Join us as we look at best practices and emerging technologies that will shape the payment security industry.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"class_list":["post-4736","agenda-item","type-agenda-item","status-publish","hentry"],"acf":[],"yoast_head":"\nKeep Calm & Simplify: Contact Centre Best Practices in the Era of PCI DSS v4.0 - 2023 Europe Community Meeting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/events.pcisecuritystandards.org\/2023-dublin\/agenda-item\/4736\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Keep Calm & Simplify: Contact Centre Best Practices in the Era of PCI DSS v4.0 - 2023 Europe Community Meeting\" \/>\n<meta property=\"og:description\" content=\"The contact centre is continuously evolving, and PCI DSS 4.0 brings with it requirements that cover that ever-changing contact centre environment. In this panel session, industry leaders Verizon, PCI Pal, and Servadus address contact centre best practices in the wake of the updated regulation, while keeping contact centre priorities front and center. 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