Geoff Forsyth

Chief Information Security Officer, PCI Pal

As a Fellow of the British Computer Society, Geoff has spent over 27 years working with internet and telecommunications services. Geoff oversees for the overall information security and regulatory compliance of PCI Pal’s global services, including legal compliance, IT systems risk analysis, incident response planning and business continuity management.

Geoff Forsyth's Events

Keep Calm & Simplify: Contact Centre Best Practices in the Era of PCI DSS v4.0

Date: Wednesday, 25 October

Track Two

Moderated by: David Swift, Channel Sales Director, PCI Pal

Panelists: Geoff Forsyth, Chief Information Security Officer, PCI Pal; Ciske Van Oosten, Head of Global Business Intelligence, Verizon and Ron Tosto, MBA, QSA, CISSP, CISA; CEO, Servadus

The contact centre is continuously evolving, and PCI DSS 4.0 brings with it requirements that cover that ever-changing contact centre environment. In this panel session, industry leaders Verizon, PCI Pal, and Servadus address contact centre best practices in the wake of the updated regulation, while keeping contact centre priorities front and center. We will speak to some of the greatest impacts and action items for organisations leading up to the deadlines set forth in the latest version of the Standards, and how to position your organisation to come out ahead. Join us as we look at best practices and emerging technologies that will shape the payment security industry.