The contact centre is continuously evolving, and PCI DSS 4.0 brings with it requirements that cover that ever-changing contact centre environment. In this panel session, industry leaders Verizon, PCI Pal, and Servadus address contact centre best practices in the wake of the updated regulation, while keeping contact centre priorities front and center. We will speak to some of the greatest impacts and action items for organisations leading up to the deadlines set forth in the latest version of the Standards, and how to position your organisation to come out ahead. Join us as we look at best practices and emerging technologies that will shape the payment security industry.